Returns can be made by contacting customer service via email within 24 hours of receipt of the product.Returns however cannot be accepted on any opened goods or baked goods like Entamanns or Drakes Hostess products. Once Customer Service approves the return usually same day, they will provide you with a RA# to put on the outside of the package and it must be shipped back to us via a trackable shipping provider. You are responsible for any cost of shipping the product back to us.
Once the package is received, a refund will be issued to the form of payment used when placing the order. Any discounts that were received on the item will obviously be removed. The refund normally appears to a credit card within 3-5 business days depending on your bank. If you paid with PayPal the refund is usually immediate.
If you have any questions or concerns please contact customer service through our Customer Support Portal by clicking here.
The Candy City