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Terms of Sale and Shipping Policies

Domestic Shipping

2/1/2016
Domestic Shipping - Please use the delivery map below for general guidelines of delivery times using Standard Shipping by FedEx after our normal 1-3 business days for processing your order. USPS Priority Mail to the U.S. will run approx.

Delivery Notifications

2/2/2016
Delivery Notifications - When your item(s) ships, you are emailed all your tracking information and it is also stored online in your account area so you can refer back

Approval For Purchase and Release Without Direct or Indirect Signature

2/3/2016
Approval For Purchase and Release Without Direct or Indirect Signature - By placing your order with Your Candy Shop you hereby authorize Your Candy Shop to charge your credit card the amount of your sale without your direct sig

Special Instructions For Delivery

2/4/2016
Special Instructions For Delivery - If you have special delivery directions for example: leave at back door, leave in front yard, please leave behind the house in the storage shed. We have no w

Missing or Damaged Items , Returned Items

2/5/2016
Missing or Damaged Items , Returned Items - Your Candy Shop MUST be notified with 24 hours of any items missing or damaged from your order- Damaged items must be emailed with pictures as soon as the package arrives

Ordering Baked Goods

2/6/2016
Ordering Baked Goods - All Entenmann's products like Cinnamon Rolls, Crumb Cakes, Pound Cakes (Loaf Cakes) and Apple Pies are all baked goods and have shorter than

Ordering Bulk Candy

2/7/2016
Ordering Bulk Candy - When ordering candy in bulk like Gummy Bears, Gummi Rings, Cry Baby Sour, Sixlets, Bit O Honey, Jelly Beans and other such items pricing is shown

International Shipping

2/8/2016
International Shipping - We happily ship to Canada and select European Countries via USPS International Priority Mail or FedEx International Shipping Serv

Incorrect Addresses Domestic and International

2/9/2016
Incorrect Addresses Domestic and International - If you provide us with an incorrect address, or forget an apartment number or any other information required for delivery The Candy City will notify you

Duties and Taxes

2/10/2016
Duties and Taxes - Regulations on International Shipments - All duties and country taxes and regulations for receiving goods, gifts, candy and other food items within your country are the customers’ responsibility/liability not

FedEx Next Day, 2nd Day, 3 Day Express Saver and Express Mail

2/11/2016
FedEx Next Day, 2nd Day, 3 Day Express Saver and Express Mail - All express mail cutoff times are 8:00 AM EST Monday - Friday. All orders received after this time will receive priority

Bulky Items

2/12/2016
Bulky Items - Due to new FedEx dimensional shipping requirements that has gone into effect as of January 1, 2015 items that are bulky and individually

Order Cancellations

2/14/2016
Order Cancellations - If you decide for whatever reason to cancel an order after it is placed within 24-48 hours but have cancelled it before it has shipped we have the right to pass along our credit card

Here Are Some Things To Know About Shipping In The Summer

2/16/2016
Here Are Some Things To Know About Shipping In The Summer - For chocolate candies being shipped between May 15th - Sept 15th we strongly suggest using FedEx

Refunds and Returns

2/28/2016
The Candy City must be notified within 24 hours of receipt of the item(s) that you wish to return. The Candy City must be notified within 24 hours after delivery that you wish to return something, returns will not be accepted on any products under an