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USPS Tracking

USPS Text Tracking is a mechanism by which customers can be notified of the status of their package. Standard Message and Data Rates may apply. There are now several ways that customers can request Text Tracking:

From your phone:

  • Send a text to 28777 (2USPS) with your tracking number as the content of the message. The text reply from USPS will be the latest tracking information for the item.
  • Send a text to 28777 (2USPS) with your tracking number and a keyword. Keywords tell USPS the specific information you want to know, such whether or not delivery has been attempted. See more on keywords under the heading "How do I use keywords?"

From the web site:

After tracking a package on the USPS Tracking® web site you may register to receive Text Tracking on a tracking number by tracking number basis. You may elect one of the following Text Tracking Options on the web site:

  • All past tracking activity on your package.
  • All future tracking activity on your package.
  • All past and future tracking activity on your package.
  • Notification of delivery/delivery attempt of your item.

How do I use keywords?

USPS Text Tracking allows the use of a keyword in conjunction with a specific tracking number when sent from a mobile device. The chart below provides the allowable keywords to be used in conjunction with a specific tracking number and explains the response. The keyword must follow the number (e.g., 9205512345678912345678 DND). Keywords are not case sensitive. Text "KEYWORD" to 28777 (2USPS) to get this listing of definitions sent to your mobile device.

Keyword Definition

 AA All past and future activity on the package
 AF Future activity only on the package
 AP Previous activity only on the package
 DND Notification of each delivery or delivery attempt
 DELIVERY Updated Delivery Date or Expected / Guaranteed Delivery Date, if available
 DATE Updated Delivery Date or Expected / Guaranteed Delivery Date, if available
 UPDATE Updated Delivery Date or Expected / Guaranteed Delivery Date, if available
 WHEN Updated Delivery Date or Expected / Guaranteed Delivery Date, if available
 STOP Stop receiving Text Tracking messages for this label.

USPS sending text updates for all future activity on any tracking numbers that the user has submitted previously or may submit in the future. When used on its own, the keyword in essence sets a preference for all text tracking updates sent to the requesting mobile phone number.